Return Policy

Returning & Replacement & Refund

Your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open and check to make sure that the item that we made meets your requirement. Try your item on as soon as possible.

For any items, if there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video. Once it is verified, you can send the item back to us (customer assumes the shipping cost) only after you get our permission, and we will give you the corresponding refund.


The Return Policy Detail is as below:

1. For Dresses (like wedding dress, prom dress, evening dress etc.)


1. Please Contact Customer Service within 5 days of receiving your order or within 14 days of placing order . Include an explanation and photos documenting the reason for the return. Returns will not be accepted without prior approval from Customer Service.